The present general conditions express the entire obligations of the parties. In this sense, the consumer is deemed to accept without reservation all the provisions contained in these general conditions of sale. MyLittleBird is for its part committed to respecting its role of retailer within the framework of the-said conditions.
All these information are presented in French language. The consumer declares having full legal capacity allowing him to engage under these terms and conditions.
This site is operated by the SASU MyLittleBird au capital de 1000€, having its registered office at 76 rue André Malraux, 01480 Jassans Riottier (France), registered with the RCS of Bourg-en-Bresse, france, SIRET : 821 916 814 00014 - APE: 4791B
MyLittleBird reserves the right to modify at any time the present general conditions of sale. Nevertheless, the terms applicable to the order placed by a Customer on the site are those accepted by the Customer at the time of placing the order.
The online shop set up by the Company MyLittleBird lists the following information :
- - presentation of the essential characteristics of the products offered.
- - indication, in euros (TTC) the price of the products, as well as, where applicable, delivery charges.
- - indication of payment, delivery or execution.
- - the existence of a right of withdrawal.
- - the duration of validity of the offer or the price.
The present General Conditions come into force on the date of validation of the Order, and are concluded for the duration necessary to the supply of goods and services purchased, until the extinction of guarantees.
The company MyLittleBird presents on its website products to sell with the necessary characteristics which allow to respect the article L 111-1 of the consumer Code, which provides the possibility for the consumer to know before taking final order the essential characteristics of the products they wish to buy.
- The tenders submitted by the company MyLittleBird are valid within the limits of available stocks. MyLittleBird reserves the right to modify the assortment of products according to the constraints imposed by its suppliers.
- The products offered are in conformity with the French legislation in force and to standards applicable in France.
- The photographs in the catalogue are most faithful possible but are non-contractual. There may be a difference especially in regards to color, according to the different settings screens. This is why the color is also named in the title of the ad if necessary.
- The Company MyLittleBird cannot be held responsible for the inexecution of the contract concluded in case of shortage of stock or unavailability of the product. MyLittleBird not incur any responsibility for all consequential damages because of present, trading loss, loss of profit, loss of chance, damage or expenses, which may arise as a result of the purchase of the products.
The prices listed in the catalog are expressed in Euros. MyLittleBird is not subject to VAT. Any order, whatever its origin, is payable in Euros.
The prices do not take account of the costs of preparation and delivery. The price indicated in the order confirmation is the final price.
MyLittleBird reserves the right to modify its prices at any time, being however understood that the price appearing in the catalog the day of the order shall be applicable only to the buyer.
Availability of products
All products that can be ordered on the website are in stock . As a result, orders are normally shipped within 24 to 48 hours after receipt of payment.
In case of unavailability of the ordered product due to an error of stock, the consumer will be informed at the earliest and will have the possibility to cancel his order. The consumer will then have the choice to ask either for refunding, if necessary, of the sums paid within 30 days at the latest of their payment, or an exchange of product of characteristics and equivalent price, if MyLittleBird is able to get it.
In case of impossibility of exchange MyLittleBird reserves the right to cancel the customer's order and refund the sums paid.
Terms of payment
To regulate his order, the consumer has, at its option, of all modes of payment aimed within the purchase order, namely : Credit Card, Cheque, Paypal.
In the case of payment by cheque, the cheque must be issued by a bank domiciled in metropolitan France. Any order paid by cheque will only be processed on receipt of the payment. The shipping times are recalculated from the date of receipt of the payment. Checks are cashed upon validation of the order.
The consumer guarantees to the society MyLittleBird that it has the authorizations possibly necessary to use the mode of payment chosen by him, during the validation of the order. The company MyLittleBird reserves the right to suspend any management of order and any delivery in case of refusal of authorization of payment per bank card on behalf of officially accredited bodies or in case of non-payment.
The company MyLittleBird reserves the right to refuse to make a delivery or to honour an order emanating with a consumer who would not have regulated completely or partially a preceding order or with whom a payment dispute is being of directors.
MyLittleBird preserves the property full and whole market products to perfect cashing of all the sums owed by the consumer in the framework of his order, including all taxes and fees.
Terms of delivery
Orders are normally shipped within 24 to 48 hours after receipt of payment (immediate if (CB). It is stated that the shipments are only made on business days, Monday to Friday. Deliveries are made shipment tracking in the world. All orders with destination outside Europe may be subject to taxes. These customs duties and possible taxes related to the delivery of an article are the responsibility of the customer and are his responsibility.
The products are delivered to the address indicated by the consumer on the purchase order.
The customer must verify the completeness and compliance information it provides to MyLittleBird. The latter cannot be held responsible for possible errors of seizure and the consequences in terms of delay or delivery error. In this context, all expenses engaged for the reforwarding of the order will be entirely the responsibility of the customer.
MyLittleBird cannot be held responsible for delivery delays because of errors or disruptions due to carriers (or partial strike in particular postal services and means of transport and/or communications), or in case of force majeure.
The consumer is held to check the state of the packaging of the goods upon delivery and report any damage caused in transit by The Post office on a claim form (withdrawable by the post office) , as well as the company MyLittleBird, within two working days.
The consumer will be notified by mail of the imminence of a sending concerning his order. In case of delay of delivery of more than three days from the date that it was indicated in the dispatch mail, the Customer must report the delay in sending MyLittleBird an email via the contact form.
Cancellation and Return
In the framework of the sale by correspondence (without the simultaneous physical presence of the parties), the Customer has according to the Article L 121-21 of the French consumer code, a period of 14 days to exercise his right of withdrawal without having to pay penalties, except the cost of returning the products in question. This period runs from the date of receipt of the goods by the Customer.
The client must first inform MyLittleBird. The return request can be made : - by mail : MyLittleBird, 76 rue André Malraux, 01480 Jassans Riottier - by e-mail : firstname.lastname@example.org
In case of exercising the right of withdrawal, MyLittleBird is required to reimburse the sums paid by the customer, without expenses, except the expenses of return. The Customer will be refunded in the same mode of payment used at time of purchase. The refund is due within a maximum period of 14 days, as provided for in article L. 121-20-1 of the Consumer Code. MyLittleBird you will confirm by email the receipt of your return.
Items sold in lots must be returned in full batches.
Delivery errors - non-compliant Products
In the event that the articles delivered to the customer do not comply with the order, the customer must notify the customer service of MyLittleBird by e-mail (email@example.com ) within 48 hours at the latest following the receipt of the articles, by producing the evidence of such non-compliance. After this period, the articles will be deemed to comply.
After agreement MyLittleBird, the customer must return the items in question, not worn, in their original packaging, in perfect condition, in the same conditions of transport, with the corresponding invoice to the address which will be indicated by e-mail, within a maximum period of 14 days. Once the return is received and validated, MyLittleBird will reimburse the client as soon as possible, within a maximum of 30 days from the date of receipt.
Any warranty is excluded in case of improper use, negligence or lack of care on the part of the client, as in the case of normal wear and tear or in case of force majeure.
The condition that the purchaser makes the proof, the customer benefits from the legal guarantee of eviction and hidden defects. In the event that the buyer addresses the courts, he must do so within the time limit provided for in article 1648 of the civil code, from the discovery of the hidden defect.
This contract is subject to French law. MyLittleBird can not be held liable for any damages of any kind, so material as immaterial or physical, who could result from a bad functioning or misuse of the marketed products. It is the same for the possible modifications of products resulting from manufacturers.
In case of difficulties in the application of the present contract, the customer has the possibility, before any legal action to seek an amicable solution with the help of : a professional association of the branch, an association of consumers or quite other advice of its choice. The search for an amicable solution does not interrupt the short period of the legal guarantee, nor contractual warranty period. It is recalled that in general and subject to the discretion of courts, the observance of the provisions of this contract relating to the contractual guarantee supposes that the customer honours his financial commitments towards the seller.
If an agreement cannot be reached and in accordance with Regulation (EU) N° 524/2013 relating to "online dispute resolution for consumer disputes" an independent platform for the management of litigation will help to mediate any conflict.
http://ec.europa.eu/index_fr.html the complaints or The contestings will always be received with benevolence, the good faith being always presumed at the one who takes the trouble to expose its situations. In case of dispute, the customer will address by priority the Company MyLittleBird to obtain an amicable solution.
Otherwise, the Tribunal de Commerce de Bourg-en-Bresse is only competent, whatever the place of delivery and method of payment accepted.
The products offered by MyLittleBird are intended for the manufacture of costume jewellery. They are in no way intended for children. They must not be swallowed. It is advisable to keep out of the reach of children or pets.
The present general conditions are subject to French law. In case of dispute or claim, the consumer will apply in priority to the company MyLittleBird to obtain an amicable solution.
Validation of orders and electronic signature (act of 13 march 2000 on electronic signature.)
Any purchase order signed of the consumer by "double click" constitutes an irrevocable acceptance which can be challenged only in the cases limitativement envisaged under the present general conditions of sale like "right of retractation" and "out of stock". This electronic signature has value between the parties as a handwritten signature.
Computer and Freedoms
According to the French law "Informatique et libertés" n°78-17 of 6 January 1978 (amended by the act of 6 August 2004 on the protection of individuals with regard to the processing of personal data), you have a right of access, rectification, portability, deletion, or opposition to the data concerning you. You can exercise this right by sending us an e-mail to the following address : MyLittleBird, 76 rue André Malraux, 01480 Jassans Riottier
Protection of your personal data.
MyLittleBird collects personal information about the Client. By filling out certain forms on the site, and its variations, you will be obliged to communicate to MyLittleBird , publisher of the site, personal information, including your Name, Mailing Address, E-mail, and possibly your Telephone during your registration as a Client.
The information collected by MyLittleBird are the subject of treatments secure computer intended to enable the realization of the service sales, and to provide you with information and commercial custom.
They are intended in particular for the purpose of :
- - Allow you to enter into a relationship with a Sales Assistant MyLittleBird for a variety of information, (a collection of your email or phone # for example), and allow us to respond to you.
- - You can place an order on the website, and to enable us to process it.
- - Allow MyLittleBird to build up a Client File to create and develop a loyalty program, the monitoring of the customer relationship (such as completion of satisfaction surveys, collection of notices, handling of claims and customer SERVICE, selection of customers for studies, surveys and product tests)
- - Receive promotional offers custom, with the explicit agreement of the Customer, the service to which they may unsubscribe at any time.
- - To allow the Company MyLittleBird to organize lotteries and contests (with the exclusion of gambling and online gambling).
- - Allow MyLittleBird to create communities for discussion between customers to exchange a particular product.
MyLittleBird is committed to respecting the privacy of your personal data, to treat them in accordance with the Law Informatique and Freedoms and to not market your data to third parties.
Some of the data that you provide to us will, to a very limited number of reasons, be the object of transfers to our sub-contractors to enable us to perform the contract of sale and to comply with our legal obligations (such as bookkeeping). Our carrier partners such as la Poste or Chronopost, for example, as well as our accounting firm, or our service provider for sending emails and newsletters are part of the sub-contractors to whom we will disclose all or part of your personal data.
The personal data collected on the site and all its versions are kept for a maximum period of 3 years from the end of the business relationship or the last contact. Any new connection to our site during which the customer or the prospect will identify the run-the period of 3 years. Registrations to our various newsletters (newsletters) are still valid until you unsubscribe.
If you reside in the european Union and that you want to express a concern about the use of the part of MyLittleBird of your information (and without prejudice to any other rights which you may qualify), you can do it with your local authorities on data protection.
All texts, comments, works, illustrations and images reproduced on the sites of MyLittleBird are reserved under copyright as well as intellectual property and for the world. In this respect, and in accordance with the provisions of the Code of Intellectual Property, only authorized use for private use subject to provisions different even more restrictive code of intellectual property. Any total or partial reproduction of the sites MyLittleBird is strictly prohibited.